Transparency
Account & Access Policy
Last Updated: August 4, 2025Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited · Company No. 14456444 Registered Office: 86-90 Paul St., London, EC2A 4NE, United Kingdom Jurisdiction: England and Wales 1. Purpose This policy governs the creation, usage, suspension, and termination of user accounts and system access across Xdemor’s infrastructure, services, and customer-facing platforms. It ensures...
Grievance Redressal Policy
Last Updated: August 4, 2025Effective Date: 22 June 2025 Issued by: The Xdemor Group Limited · Company No. 14456444 Registered Office: 86-90 Paul St., London, EC2A 4NE, United Kingdom Jurisdiction: England and Wales 1. Purpose This policy defines the procedure for submission, escalation, and resolution of grievances from clients, users, subcontractors, or data subjects, including complaints related to service...
Refund & Cancellation Policy
Last Updated: January 3, 2026Effective Date: 22 June 2025 1. Purpose and Hierarchy This Refund & Cancellation Policy (“Policy”) defines the limited administrative handling of refunds and cancellations. This Policy operates subject to and in conjunction with the Our Terms of Service ↗, in particular: Clause 8. Fees, Payments and Licensing ↗ Clause 9. Termination and Suspension ↗ In...